Refund policy

We want you to love your piece. If something isn't right, here's how we make it right.

Damaged, faulty or wrong sign
If your order arrives damaged, broken, or with the wrong zodiac sign, contact us within 30 days of delivery with your order number and a photo. We'll send a free replacement or give you a full refund, whichever you prefer. You don't need to send anything back.

Lost or very late orders
Most orders arrive within 2 to 4 weeks. If yours hasn't arrived within 45 days of your order date, or tracking shows it was lost, contact us and we'll reship it free or refund you in full.

Changed your mind
You can return unworn items in their original condition within 30 days of delivery. Contact us first and we'll send you return instructions. Return postage is paid by you, and the original shipping charge isn't refundable. Once your return arrives, we refund the price you paid for the item.

Buy 2 deals
If you return one item from a Buy 2 deal, the refund is the amount you actually paid for that item after the discount.

Cancellations
You can cancel for a full refund any time before your order ships. Contact us as soon as you can; most orders ship within 1 to 3 business days.

How refunds are paid
Approved refunds go back to your original payment method within 5 business days. Your bank may take a few more days to show it.

Contact us
Use our Contact page and include your order number.